OpenSTEM

Terms of Use

Please read these terms carefully before using the OpenSTEM LMS platform. By accessing and using the platform, you agree to all of these terms.

Last updated: May 30, 2026

1. Introduction & acceptance of terms

Welcome to OpenSTEM LMS (the “Platform”, “we”), a STEM learning and education management platform operated by OhStem Education. These Terms of Use (the “Terms”) govern your access to and use of our website, applications and all related services.

By creating an account or using the Platform, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, please stop using the Platform.

2. Definitions

  • User: any individual who accesses or uses the Platform, including students, parents, teachers and organization administrators.
  • Organization: a school, education center or other entity that registers to use the Platform for its group of users.
  • Content: all courses, projects, lessons, images, text, source code and materials displayed on the Platform.
  • Account: the registered profile that gives you access to the Platform’s features.

3. User accounts

To use all features, you need to register an account with accurate and up-to-date information. You are responsible for keeping your sign-in information secure and for all activity that takes place under your account.

For users who are minors: students under 16 years of age need the consent and supervision of a parent, guardian or school. Student accounts may be created and managed through an organization (school/learning center) or a parent. By allowing a child to use the Platform, parents and schools confirm that they agree to these Terms on the child’s behalf.

4. User rights and responsibilities

  • Use the Platform for lawful learning, teaching and education management purposes.
  • Do not share your account with others without permission.
  • Provide truthful information and take responsibility for the content you post.
  • Respect the intellectual property rights and privacy of other users.

5. Content & intellectual property

All content provided by OpenSTEM LMS (interface, source code, sample courses, images, brand) is owned by us or our licensors and is protected by intellectual property law.

User-generated content: teachers and organizations retain ownership of the courses, projects and materials they create on the Platform. However, you grant us the right to store, display and distribute that content to the extent needed to operate the Platform. For content you share publicly with the community, you agree to allow other users to reference and reuse it under the conditions you set.

AI-generated content: some content may be created with the help of artificial intelligence tools. Users are responsible for reviewing and verifying the accuracy of such content before using it for teaching.

6. Prohibited conduct

When using the Platform, you must not:

  • Post content that is unlawful, violent, pornographic, discriminatory or that infringes the rights of others.
  • Upload malware or viruses, or attempt to interfere with or damage the system.
  • Gain unauthorized access to accounts, data or areas you have not been granted access to.
  • Copy, resell or distribute the Platform’s content without permission.
  • Use the Platform for fraud, spam or to harm other users.

7. Service plans, payment & refunds

Some features and content on the Platform may require payment or be part of an organization’s license plan. The price and conditions of each plan are shown clearly at the time of registration. Payment is made through the methods supported on the Platform.

Refund requests (if any) are considered under the policy that applies to each product/service at the time of purchase. Please contact our support team for specific guidance.

8. Rewards system (gamification)

The Platform provides experience points (XP), levels, badges and Coins to encourage learning. These rewards have value only within the Platform; they are not currency, cannot be exchanged for cash, and cannot be transferred outside the Platform, unless otherwise provided in writing.

9. Suspension & termination of accounts

We may suspend or terminate your account if we detect conduct that violates these Terms or harms the Platform and other users. You may also request deletion of your account at any time by contacting us.

10. Disclaimer & limitation of liability

The Platform is provided on an “as is” basis. While we strive to keep the service stable and secure, we do not guarantee that the Platform will always operate without interruption or errors. To the extent permitted by law, we are not liable for indirect damages arising from the use of, or inability to use, the Platform.

11. Changes to these terms

We may update these Terms from time to time. Any significant changes will be announced on the Platform. Your continued use of the service after an update means you accept the new Terms.

12. Governing law

These Terms are governed by and interpreted in accordance with the laws of the Socialist Republic of Vietnam. Any dispute will first be resolved through negotiation and mediation; if that does not succeed, the dispute will be brought before a competent authority in Vietnam.

13. Contact

If you have any questions about these Terms of Use, please contact us by email at contact@ohstem.vn.

If you have any questions, please contact contact@ohstem.vn.